酒店英语酒店英语常用句型——前厅服务 | 办理入住
Common sentences patterns in Hotel English: at the Reception/ Front Desk | Checking in
1. Do you have a reservation?
您有预订吗？
2. I'm sorry, but I haven't got any record of that.
很抱歉，我没有找到任何记录。
3. I didn't make a reservation, but do you have a single room available for tonight?
我没有预订，你们酒店今晚还有单间吗？
4. When did you make the reservation?
请问您什么时候预订的？
5. We do have a reservation for you.
我们这里确实有您的预订。
6. Please wait a moment while I check the computer for your name.
请稍等，我在电脑里查一下您的名字。
7. Will you register now?
您现在登记吗？
8. Show me your ID card, please.
请出示一下您的身份证。
9. May I have your passport?
可以把您的护照给我吗？
10. Will you complete the registration form, please?
请您填写一下入住登记表，好吗？
11. Please sign your name. Here is your room card.
请签上您的名字。这是您的房卡。
12. What is my room number?
我的房间号是多少？
13. I'll have someone bring your luggage up.
我会叫人把您的行李搬上去。
14. Enjoy your stay.
入住愉快。
15. Can I have your confirmation note, sir?
先生，可以看一下您的预约确认函吗？
16. Would you put your signature here, please?
请您在这里签一下名，好吗？
17. I'd like to reconfirm the schedule of your stay here.
我想再次确认一下贵团在我们酒店的日程安排情况。
18. Could I see and copy your group visa?
我能看一下并且复印你们的团队签证吗？
19. Here are your room keys and breakfast coupons.
这是贵团的钥匙卡和早餐券。
20. May I have a Group Rooming List, please?
能不能给我一份团体分房名单？
21. Just put your last name here on the first line and then your first name. And sign here.
只需把您的姓写在第一行，然后您的名字。在这里签名。
22. Could you keep your room key until you check out?
请把钥匙保存到退房时，好吗？
23. Please keep the identification card, sir.
先生，请保存好这张住客信息卡。
