酒店英语酒店英语情景对话——前厅服务 | 办理退房
Hotel English situational dialogue - Front Office Service | Checking out
Receptionist:
Good morning, sir. Can I help you?
早上好，先生。您有什么需要帮忙的吗？
Mr. Black:
Yes, I'd like to check out.
是的，我想退房。
Receptionist:
What's your room number, please?
请问您的房间号码是多少？
Mr. Black:
545
545。
Receptionist:
Just a moment, please. (checking files) Are you Mr. Black?
请稍等一下。（检查文件）您是布莱克先生吗？
Mr. Black:
Yes.
是的。
Receptionist:
Did you make any phone calls from your room?
您有没有打过你房间的电话？
Mr. Black:
Yes, I phoned yesterday. What is this for?
是的，我昨天打过电话。这是什么？
Receptionist:
That's for the drinks you ordered from your room.
这是您的房间订购的饮料。
Mr. Black:
Do you accept credit cards?
可以用信用卡支付吗？
Receptionist:
What kind have you got?
您有什么类型的信用卡？
Mr. Black:
American Express.
美国运通。
Receptionist:
Yes, we do. The total is 535 yuan all together. Here's your bill. Can you Sign here?
可以。总计535元。这是您的账单。您能在这里签名吗？
Mr. Black:
OK.
好的。
Receptionist:
Here's your receipt.
这是您的收据。
Mr. Black:
Thank you.
谢谢。
Receptionist:
You are welcome. Hope you will come back again next time.
不客气。欢迎再次光临。
