礼宾部常用英语词汇和句子
礼宾基础
礼宾部 Concierge
门童 Doorman
行李生 Bellman
司机 Driver
导游 Tour guider
行李 Luggage
行李箱 Suitcase
手提箱 Briefcase
包 Bag
行李牌 Luggage Tag
……
迎接客人
Good morning\afternoon\evening, sir\miss\madam, Welcome to our hotel.早上\中午\晚上好,先生\小姐\女士,欢迎光临我们酒店。
May I help you sir? 我可以帮你吗,先生?
How many pieces of your luggage sir? 您有多少件行李,先生?
Are these your luggage? 这些是您的行李吗?
Is this everything, sir?这是全部东西吗,先生?
……
带客入房
You may leave your luggage in the Concierge. 您可以把行李放在礼宾部。
Would you like to leave your luggage here? 您要寄存行李吗?
We can put your things in the store room, sir. 我们可以把您的东西放在行李房,先生
May I have a look at you your room card? 我能看一下您的房卡么?
May I have you room key card, sir.请您将房卡交给我。
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