酒店英语
酒店英语听说教程 | Lesson3-前厅部-团队预订
Part 1 Conversation
Listen to the conversation with the following Questions
1. Where is the guest calling from?
2. How many rooms does the guest book?
3. How much is a junior suite per night actually?
4. Is it a guaranteed reservation?R: Good morning, reservations, How may I help you?
G: This is Peter Wood calling from Shanghai International Trading Company. I\'d like to book seven twin rooms and one junior suite from October 11th to 16th.
R: Let me see... We can reserve you seven twin rooms and one junior suite for those dates
G: Good. Can you tell me the room rates, please?
R: A twin room is 470 Yuan per night and a junior suite is 880 Yuan.
G: Is there any discount for a group reservation?
R: Yes, Mr. Wood. We can give you 10% off.
G: That\'s great! With or without breakfast?R. Our room rate includes buffet breakfast.
G: Please make it a guaranteed reservation.
R: Good. How would you like to pay, Mr Wood? A deposit is required.
G: Can I pay by Master Card?
R: Of course. Could I have the credit card number and expiration date, please?
G: The card number is 4765 2281 3357 8933 and it expires on September 25, 2021.
R: Thank you. Is there a telephone number, Mr. Wood?
G:Yes, it\'s 021-6655-9238.
R: Very good, Mr Wood. What time will you be arriving.
G: About 5:00 p.m., I suppose.
R: Thank you, Mr Wood. Seven twin rooms and one junior suite from October 11th to 16th. We look forward to seeing you.
Part 2 Exercises
Listen to the conversation and fill in the reservation card below.
答案仅供参考 - - - - - -
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