Sales Manager : (SM) Guest :(G)SM: Good morning, Sanya Haitang Bay Hotel, it's Jenny speaking, how may I assist you?G: Good morning. I am planning to have my wedding at a hotel in Sanya. Can you provide me with all the necessary services for the wedding?SM: Of course! Congratulations on your upcoming wedding. We can offer you a complete package for your special day. How many guests are you expecting?G: We are expecting around 80 guests.SM: Great! We can arrange a wedding villa for the bride and groom, along with room decorations. We can also provide regular guest rooms for your other guests. Additionally, we have a beautiful lawn where you can have the wedding ceremony. After the ceremony, we can organize a seafood barbecue on the lawn.G: That sounds perfect! Can you give me more details about the villa and the room decorations?SM: Certainly! The wedding villa is a spacious and luxurious accommodation specifically designed for weddings. It will be beautifully decorated to create a romantic atmosphere. As for the guest rooms, we have a variety of options to suit different preferences and budgets.G: That's exactly what we are looking for. Can you provide me with a quotation for the entire package?SM: Absolutely! I will prepare a detailed quotation for you, including all the services you mentioned. Could you please provide me with your contact information so that I can send it to you?G: Sure, here is my email address: 12345@qq.comSM: Thank you. I will send you the quotation within the next 24 hours. If you have any further questions or need any assistance, please feel free to contact me.G: Thank you so much for your help. I look forward to receiving the quotation.SM: You're welcome. Have a wonderful day!
第二部分：生词讲解
1.Accommodation (n.) 住宿- A place where people can stay, live, or work. In the context of hotels, it refers to rooms or spaces provided for guests to stay overnight.-人们可以居住、生活或工作的地方。在酒店工作中，指提供给客人过夜的房间或空间。2.Villa (n.) 别墅 - A large and luxurious house, often located in a scenic or resort area. In the context of weddings, it can be a special accommodation for the bride and groom.- 一座大型豪华的房子，通常位于风景秀丽或度假区。在婚礼的背景下，它可以成为新郎和新娘的特别住宿。3.Decorations (n.) 装饰品- Items or materials used to enhance the appearance or atmosphere of a place. In the context of weddings, it refers to the embellishments used to beautify the wedding venue or rooms.- 用于增强地方的外观或氛围的物品或材料，通常指用于美化婚礼场地或房间的装饰。4.Lawn (n.) 草坪 - An area of grass, typically in a garden or park, that is mowed and maintained. In the context of weddings, it can be a suitable location for outdoor ceremonies or events.- 通常在花园或公园中修剪和维护的一片草地，它可以是户外仪式或活动的合适场所。5.Barbecue (n.) 烧烤，通常简写为BBQ - A method of cooking food, usually meat, by grilling it over an open fire or hot coals. In the context of weddings, it can be a unique dining experience for guests.- 一种用火烤或炭烤食物（通常是肉类）的烹饪方法，它可以为客人带来独特的就餐体验。6.Quotation (n.) 报价 - A formal statement of estimated costs for goods or services. In the context of weddings, it refers to a document that outlines the pricing and details of the wedding package.- 对商品或服务的估算成本的正式声明，文中指的是列出婚礼套餐的价格和细节的文件。7.Preferences (n.) 偏好 - Personal choices or inclinations towards certain things. In the context of guest rooms, it refers to the specific requirements or desires of the guests regarding their accommodations.- 对某些事物的个人选择或倾向，它指客人对住宿的具体要求或愿望。8.Budgets (n.) 预算- The amount of money available or allocated for a particular purpose. In the context of guest rooms, it refers to the financial limitations or constraints of the guests when choosing their accommodations.- 用于特定目的的可用或分配的金额，它指客人在选择住宿时的财务限制或约束。9.Contact information (n.) 联系信息 - Details such as name, phone number, and email address that allow others to reach or communicate with a person. In the context of quotations, it is necessary to provide contact information for sending the document.- 姓名、电话号码和电子邮件地址等详细信息，使他人可以与某人取得联系或进行交流，提供联系信息以便发送文件是必要的。
第三部分：选词造句
1.The housekeeping department ensures the cleanliness and tidiness of theguest rooms. (客房部负责确保客房的清洁和整洁。)2.The banquet team is responsible for setting up the wedding decorations in the ballroom. (宴会团队负责在宴会厅中布置婚礼装饰。)3.The front desk staff greeted the guests with a warm smile and assisted them with check-in. (前台工作人员用热情的微笑迎接客人，并协助他们办理入住手续。)4.The sales team successfully closed a deal with a corporate client for a conference booking. (销售团队成功与一家公司客户达成了会议预订的交易。)5.The F&B department prepared a customized menu for the wedding reception. (餐饮部为婚宴准备了定制菜单。)
第四部分：关键句型讲解
1."Can you provide me with..." “你能给我提供…” - This phrase is used to request or ask for something. It
is commonly used when seeking information or assistance.- 这个短语用于请求或要求某样东西。在寻求信息或帮助时常常使用。Example: Can you provide me with the wedding package
details?例如：你能给我提供婚礼套餐的详细信息吗？2."We can arrange..." “我们可以安排…”- This phrase is used to indicate the ability or
willingness to organize or coordinate something.- 这个短语用于表示组织或协调某事的能力或意愿。Example: We can arrange a wedding villa for the bride and
groom.例如：我们可以为新郎和新娘安排一座婚礼别墅。3."I will prepare..." “我会准备…” - This phrase is used to express the intention or action
of getting something ready or organized.- 这个短语用于表达准备或组织某事的意图或行动。Example: I will prepare a detailed quotation for you.例如：我会为你准备一份详细的报价。4."If you have any further questions or need
any assistance..." “如果你有任何进一步的问题或需要任何帮助…” - Thisphrase is used to offer help or support to
someone and encourage them to reach out if they require additional information
or help.- 这个短语用于向某人提供帮助或支持，并鼓励他们在需要额外信息或帮助时与你联系。Example: If you have any further questions or need any
assistance, please feel free to contact me.例如：如果你有任何进一步的问题或需要任何帮助，请随时与我联系。5."Thank you so much for your
help." “非常感谢你的帮助。”- This phrase is used to express gratitude and
appreciation for someone's assistance or support.- 这个短语用于表达对某人的帮助或支持的感激和赞赏。Example: Thank you so muchfor your help. I really
appreciate it.例如：非常感谢你的帮助，我非常感激。
第五部分：课后练习
1.What
does the word "accommodation" mean in the context of hotels?
a) Food and beverages b) Guest rooms and spaces for staying c) Wedding decorations d) Outdoor ceremony locations2.What is a villa in the context of weddings? a) A small and simple house b) A large and luxurious house c) A type of wedding cake d) A traditional wedding dress3.What is the meaning of the word "quotation"? a) A formal statement of estimated costs b) A type of wedding ceremony c) A special meal for wedding guests d) A document for guest room preferences4.Which department is responsible for setting up wedding decorations in the ballroom? a) Housekeeping department b) Front desk department c) Banquet department d) Sales department5.What does the phrase "Can you provide me with..." indicate? a) Requesting information or assistance b) Offering help or support c) Expressing gratitude and appreciation d) Organizing or coordinating something答案隐藏在两个【 Answer】之间：【 Answer】 1) b, 2) b, 3) a, 4) c, 5) a【 Answer】
酒店英语
