酒店英语
餐饮英语｜预订服务
## 1. 基础词汇
1. reservation - 预订
2. availability - 可用性
3. confirm - 确认
4. inquire - 询问
5. availability - 可用性
6. guest name - 客人姓名
7. contact number - 联系电话
8. date - 日期
9. time - 时间
10. special request - 特殊要求
## 2. 关键句型
1. Can I make a reservation, please?
- 我可以预订一下吗？
- 这句句型用于主动向对方表达预订的意愿。
2. What dates are you looking to book?
- 您想预订哪几天的房间？
- 这句句型用于询问对方所需预订的具体日期。
3. Do you have any availability on [date]?
- [date] 这天有空房吗？
- 这句句型用于询问对方特定日期的房间可用性。
4. I'd like to book a table for [number of people] at [time].
- 我想预订 [时间] 的 [人数] 号桌。
- 这句句型用于主动预订特定时间和人数的桌位。
5. Could you please confirm the reservation?
- 请您确认一下这个预订好吗？
- 这句句型用于请求对方确认已经进行的预订。
## 3. 情景对话
Waiter: Good afternoon, XYZ Restaurant. How may I assist you?
Guest: I would like to make a dinner reservation for two.
Waiter: Certainly. What date and time would you prefer?
Guest: How about this Friday at 7:00 p.m.?
Waiter: Let me check the availability. Yes, we have a table available for that time. May I have your name, please?
Guest: It's John Smith.
Waiter: Thank you, Mr. Smith. Could you please provide me with a contact number in case we need to reach you?
Guest: Sure, my contact number is 123-456-7890.
Waiter: Great! Your reservation for two at 7:00 p.m. this Friday under the name John Smith is confirmed. We look forward to welcoming you.
Guest: Thank you for your assistance. See you on Friday.
## 4. 课堂练习
请根据上下文，在空白处选择适当的内容选项。
1. Customer: "_____________________?"
Waiter: "Sure, what date and time would you like to book?"
A. Can I make a reservation, please?
B. Do you have any availability on Sunday?
C. How can I assist you?
答案：B
2. Waiter: "What ________ are you looking to book?"
Customer: "I want to reserve a table for tomorrow night."
A. dishes
B. dates
C. restaurants
答案：B
3. Customer: "I need a reservation for a party of five at 8:00 p.m."
Waiter: "__________"
A. What can I do for you.
B. Just a moment.
C. Sure, may I have your name, please?
答案：C
4. Waiter: "Do you have any ___________? Mr. Johnson has requested a spacious table."
Customer: "Yes, we have a few available tables near the window."
A. requests
B. waiters
C. tables
答案：C
5. Customer: "___________ the reservation for two at 7:30 p.m."
Waiter: "Certainly, the table is booked under the name Mary Williams."
A. Could you please confirm
B. I would like to make
C. What dates are you looking to book
答案：A
